Welcome to Keycafe!
What is Keycafe?
Keycafe is a key exchange service that allows you to share your keys with visitors, family or service providers. By using a nearby SmartBox location, Keycafe users have an accessible and convenient way to pick up or drop off keys.
A Welcome Solution
Think of Keycafe as your neighbourhood front desk.
The company was born because of the stress that our CEO and Co-founder, Clayton Brown, felt when hosting Airbnb visitors and having no way of getting keys to them. After speaking to the cafe across the street about holding the keys, the idea for Keycafe was put into motion.
There's no longer a need to hide keys under the mat or rely on a neighbour to give property access. Keycafe has taken the stress out of the equation and given an indispensable resource for rental hosts and travellers alike.
Who Can Pick Up and Drop Off Keys?
Any Keycafe user can drop off keys at any Keycafe location during business hours. Only visitors to whom you grant access can pick up your keys during the time period you specify. Visit Creating a Booking for the step-by-step instructions on how to grant an access to your visitor.
The Keycafe App and How Guests Get Keys
The Keycafe app is available for both iOS and Android smartphones. Simply download Keycafe free of charge to get yourself set up.
Visitors do not need to download the app. They have multiple options to pick up their keys:
- Booking Code: They can enter the unique code they receive in the access email or SMS at the SmartBox to access your keys.
- QR Code: If the SmartBox location where the keys are located is a newer MS5 model with a camera, they can display the QR code in their access email.
Supporting Businesses
Businesses such as property managers and realtors are able to use Keycafe to manage all their keys from a single dashboard. If you have a business and need to manage multiple properties, visit our Enterprise page to learn more about our enterprise program. Please contact sales@keycafe.com with your questions. We would be happy to provide you with more details.
More Questions?
Visit our Frequently Asked Questions or contact our support staff for more insights about how to register for Keycafe today.