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Enterprise Public

Keycafe Enterprise Help Centre

Software Updates

Release Notes

Quickstart Guides

New SmartBox Owner Guide New Staff User Guide

Key Management

About Fobs Adding a Key Setting Up a Key with a Keycafe Fob Managing Keys Key Groups Programmable Alerts How to Pick Up a Key How to Drop Off a Key Quick Scan Key Drop Off Field Swaps Roaming After-Hours Customer Key Drop Off Key Search Filter Key Codes

User and Permission Management

User Types and Permission Roles Adding, Managing, and Deleting Users Adding an Organization Admin or Manager Maximum Keys Time Shifts Third-Party NFC Badges User Badges For Authentication SCIM Setup for Microsoft Entra ID (Formerly Azure AD) Accessibility

SmartBox Installation

MS5 Base SmartBox Installation MS5E-18 Expansion SmartBox Installation MS5E-42 Expansion SmartBox Installation Outdoor Enclosure Installation Other SmartBox Models Installation Replacing/Upgrading your SmartBox

SmartBox Connectivity

WiFi Connectivity Ethernet Connectivity Cellular Connectivity Cloud Services and Firewalls

SmartBox Management

About SmartBoxes Locations and Settings Location Groups Managing Key Bin Inventory Battery Power and Offline Mode Video Recording Offline Key Exchange Emergency Outage Plan Customization SmartBox Languages Troubleshooting

Bookings / Reservations

About Bookings and Booking Codes Creating a Booking Managing a Booking Reservations

Organization Management

Organizations Organization Security

Account and Login

Registering an Account Account Management Account Security Billing Notifications Help & Contact Privacy Languages

Integrations

Airbnb Integration Chekin Integration Fleetio Integration Guesty Integration Hostaway Integration Mews Integration Zapier Integrations

API and Data Management

Bulk User Uploads Bulk Key Uploads Data Exports API Configuration

Visitor Guide

Visitor Booking Code

Apps

Desktop vs. Mobile Apps

Enterprise Public

Keycafe Enterprise Help Centre

Software Updates

Release Notes

Quickstart Guides

New SmartBox Owner Guide New Staff User Guide

Key Management

About Fobs Adding a Key Setting Up a Key with a Keycafe Fob Managing Keys Key Groups Programmable Alerts How to Pick Up a Key How to Drop Off a Key Quick Scan Key Drop Off Field Swaps Roaming After-Hours Customer Key Drop Off Key Search Filter Key Codes

User and Permission Management

User Types and Permission Roles Adding, Managing, and Deleting Users Adding an Organization Admin or Manager Maximum Keys Time Shifts Third-Party NFC Badges User Badges For Authentication SCIM Setup for Microsoft Entra ID (Formerly Azure AD) Accessibility

SmartBox Installation

MS5 Base SmartBox Installation MS5E-18 Expansion SmartBox Installation MS5E-42 Expansion SmartBox Installation Outdoor Enclosure Installation Other SmartBox Models Installation Replacing/Upgrading your SmartBox

SmartBox Connectivity

WiFi Connectivity Ethernet Connectivity Cellular Connectivity Cloud Services and Firewalls

SmartBox Management

About SmartBoxes Locations and Settings Location Groups Managing Key Bin Inventory Battery Power and Offline Mode Video Recording Offline Key Exchange Emergency Outage Plan Customization SmartBox Languages Troubleshooting

Bookings / Reservations

About Bookings and Booking Codes Creating a Booking Managing a Booking Reservations

Organization Management

Organizations Organization Security

Account and Login

Registering an Account Account Management Account Security Billing Notifications Help & Contact Privacy Languages

Integrations

Airbnb Integration Chekin Integration Fleetio Integration Guesty Integration Hostaway Integration Mews Integration Zapier Integrations

API and Data Management

Bulk User Uploads Bulk Key Uploads Data Exports API Configuration

Visitor Guide

Visitor Booking Code

Apps

Desktop vs. Mobile Apps

DocumentationContact

Contact

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Country code Phone

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