In this article:


What is an Organization?

An Organization is an independent entity in which keys, groups, locations, SmartBoxes, settings, and everything else within a business's Keycafe system belong to. Admins of the Organization share a common dashboard of the same keys, locations, etc, and all new elements created (keys, users, etc) are inside the Organization.

The first user who initially creates and sets up the Keycafe account for a business is the Organization's original admin. This user can allow other users to manage the Organization by adding them as admins to the Organization.


Adding an Organization

  1. Log in to Keycafe desktop.
  2. Click the Organization dropdown at the top near the right side.
  3. Click +Add Organization.
  4. Enter a name for the Organization, then click Add Organization.


Adding an Admin for an Organization

See Add an Admin for an Organization.


Switching Between Organizations

  1. Log in to Keycafe desktop or on mobile.
  2. On desktop, select the Organization dropdown at the top near the right side.
  3. On mobile, tap More then scroll down at tap the Organization dropdown at the bottom.

Screen Shot 2023-10-12 at 8.12.44 PM.png


Changing Your Organization Name

Managing Your Organization on Mobile

Note that managing your Organization's details can only be done on the desktop app.

  1. Log in to Keycafe desktop.
  2. Select Settings.
  3. Select About Organization, then Edit.
  4. Enter a new name for your Organization and select Save.

Screen Shot 2023-10-12 at 8.18.27 PM.png

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