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  1. Keycafe Help Centre
  2. Keycafe Enterprise Help Centre

Keycafe Enterprise Help Centre

Support for Enterprise customers with private location SmartBoxes.

Software Updates

  • Release Notes

Quickstart Guides

  • New SmartBox Owner Guide
  • New Staff User Guide

Key Management

  • Adding a Key
  • Setting Up a Key with a Keycafe Fob
  • About Fobs
  • How to Pick Up a Key
  • How to Drop Off a Key
  • Managing Keys
See all 11 articles

User and Permission Management

  • User Types and Permission Roles
  • Adding, Managing, and Deleting Users
  • Adding an Organization Admin or Co-Admin
  • Time Shifts
  • User Badges For Authentication
  • Maximum Keys
See all 7 articles

SmartBox Installation

  • MS5 Base SmartBox Installation
  • MS5E-18 Expansion SmartBox Installation
  • MS5E-42 Expansion SmartBox Installation
  • Other SmartBox Models Installation
  • Outdoor Enclosure Installation

SmartBox Connectivity

  • WiFi Connectivity
  • Ethernet Connectivity
  • Cellular Connectivity
  • Cloud Services and Firewalls

SmartBox Management

  • About SmartBoxes
  • Locations
  • Managing Key Bin Inventory
  • Customization
  • Video Recording
  • Offline Key Exchange
See all 10 articles

Bookings / Reservations

  • About Bookings and Booking Codes
  • Creating a Booking
  • Managing a Booking
  • Reservations

Account and Organization

  • Organizations
  • Registering an Account
  • Notifications
  • Programmable Alerts
  • Languages
  • Security
See all 10 articles

Integrations

  • Airbnb Integration
  • Chekin Integration
  • Fleetio Integration
  • Guesty Integration
  • Hostaway Integration

API and Data Management

  • Bulk User Uploads
  • Bulk Key Uploads
  • Data Exports
  • API Configuration

Visitor Guide

  • Visitor Booking Code

Apps

  • Desktop vs. Mobile Apps
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