Keycafe Enterprise Help Centre

Software Updates

1 articles

Release Notes→

Quickstart Guides

2 articles

New SmartBox Owner Guide→New Staff User Guide→

Key Management

14 articles

About Fobs→Adding a Key→Setting Up a Key with a Keycafe Fob→Managing Keys→Key Groups→Programmable Alerts→How to Pick Up a Key→How to Drop Off a Key→Quick Scan Key Drop Off→Field Swaps→Roaming→After-Hours Customer Key Drop Off→Key Search Filter→Key Codes→

User and Permission Management

9 articles

User Types and Permission Roles→Adding, Managing, and Deleting Users→Adding an Organization Admin or Manager→Maximum Keys→Time Shifts→Third-Party NFC Badges→User Badges For Authentication→SCIM Setup for Microsoft Entra ID (Formerly Azure AD)→Accessibility→

SmartBox Installation

6 articles

MS5 Base SmartBox Installation→MS5E-18 Expansion SmartBox Installation→MS5E-42 Expansion SmartBox Installation→Outdoor Enclosure Installation→Other SmartBox Models Installation→Replacing/Upgrading your SmartBox→

SmartBox Connectivity

4 articles

WiFi Connectivity→Ethernet Connectivity→Cellular Connectivity→Cloud Services and Firewalls→

SmartBox Management

11 articles

About SmartBoxes→Locations and Settings→Location Groups→Managing Key Bin Inventory→Battery Power and Offline Mode→Video Recording→Offline Key Exchange→Emergency Outage Plan→Customization→SmartBox Languages→Troubleshooting→

Bookings / Reservations

4 articles

About Bookings and Booking Codes→Creating a Booking→Managing a Booking→Reservations→

Organization Management

2 articles

Organizations→Organization Security→

Account and Login

8 articles

Registering an Account→Account Management→Account Security→Billing→Notifications→Help & Contact→Privacy→Languages→

Integrations

7 articles

Airbnb Integration→Chekin Integration→Fleetio Integration→Guesty Integration→Hostaway Integration→Mews Integration→Zapier Integrations→

API and Data Management

4 articles

Bulk User Uploads→Bulk Key Uploads→Data Exports→API Configuration→

Visitor Guide

1 articles

Visitor Booking Code→

Apps

2 articles

Overview→Desktop vs. Mobile Apps→