Visitor Quickstart

Welcome to Keycafe! If you have received an access to keys through the Keycafe system, you only have to follow a few simple steps to retrieve the keys.

Verifying your access

Once you've received an access, click on the link in the email to obtain your access code.

Find the Keycafe SmartBox location

You can check the Keycafe SmartBox location by using the URL link provided in the access email or SMS message. Select the link. From Bookings page, select Go to Key Pickup Location to see the location of the Keycafe SmartBox and the operating hours. 

Accessible Service

We wish to ensure the service and our SmartBoxes are accessible to all users and visitors including those with disabilities. Please visit Accessibility to learn more about how we can accommodate your needs. 

Pickup the keys

1. Touch the SmartBox screen to get started.
2. select Pickup Keys and enter the access code.
3. Remove keys from the key bin which opens and close the door.

For more detailed instructions, visit Picking Up a Key 

Return the keys

1. Touch the SmartBox screen to get started.
2. Select Drop off Keys and enter the access code.
3. Place keys in the key bin which opens and close the door.

For more detailed instructions, visit Dropping Off a Key

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