About Keycafe
- What is Keycafe?
- Is my account tied to a specific Keycafe location?
- When is Keycafe coming to my city?
- Is Keycafe part of Airbnb?
- How does Keycafe ensure key security?
- Can property managers/realtors with many keys use Keycafe?
- Is Keycafe available on my smartphone?
- Does the Airbnb integration work with a co-hosted account?
- How can I contact Customer Service?
Key Pickup and Drop Off
- What is the process for dropping off keys without the Keycafe app?
- What is the process for dropping off keys with the Keycafe app?
- How do I drop off my own keys?
- How do I pick up my own keys without using the Keycafe app?
- Can my visitor contact Keycafe if there is an issue?
- What is the process for picking up keys without the Keycafe app?
- What is the process for picking up keys with the Keycafe app?
- How do I pick up my own keys using the Keycafe app?
- What if my phone number does not work at the Keycafe SmartBox location?
- How does my visitor pick up my keys?
Key Management
- How do I add a new key to my account?
- What if I lose or damage my Keycafe fob?
- How many items can I have on one keychain?
- Can I have multiple keys on one account?
- How do I get a Keycafe fob?
- What if I lose my keys?
- How do I delete a key from my account?
- Who can pick up and drop off keys?
- How can I check the status of my keys?
Bookings
- What are the different ways that I can provide my visitors with an access to my keys?
- How can I give a visitor ongoing access to my keys?
- What does my visitor receive when I give them key access?
- Can I add multiple emails or phone numbers to receive Pick Up and Drop Off notifications?
- How do I setup one-time temporary visitor access?