In this article:
Tips to ensure a successful connection
- If your network has restrictive filtering, whitelist your SmartBox's MAC address.
- Your SmartBox needs to be able to connect to Cloudflare's DNS servers (22.214.171.124, 126.96.36.199).
- Your SmartBox needs to be able to contact 4 services running on different subdomains of keycafe.com (subdomain.keycafe.com):
IP Address Whitelisting
The IP addresses used by Keycafe for cloud services are subject to change, so we recommend not relying on a static whitelist.