In this article:
Visitor Types
Keycafe enables you to provide your visitors with a one-time booking or an ongoing access to your keys. Additionally, you are able to monitor, add, edit, and delete bookings at any time.
For information on how to manage your bookings visit Managing a Booking.
One-Time Booking
One-time booking is designed to provide access to your visitor for a short period of time (e.g., short-term rental). You are able to specify the days and times during which your visitor can access your key. Additionally, you are able to add access notes and modify the instruction language, in case your visitor is visiting from a foreign country. See Creating a Booking.
Ongoing Access
Ongoing access allows unlimited key pickups and drop-offs by a trusted visitor. By choosing this option, you are agreeing to give a visitor access on an ongoing basis until you cancel it. The ongoing visitor is most often used for managing access for trusted users, or if you have a regular dog-walking or cleaning service that requires access to your keys.
To learn more about creating visitor bookings and managing them, visit Creating a Booking and Managing a Booking.
Booking Codes Across Locations
Booking codes are valid across all SmartBox locations within a single organization. This means that if your organization contains multiple SmartBox locations, a guest could pick up their key at one location, and return it at a different location.
If you'd like to restrict keys and their associated booking codes to a single SmartBox, you can create separate organizations for each of your SmartBox locations, then create the desired keys and bookings within each organization.