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Business Pro Feature
Reservations is a feature only available to users on the Business Pro plan.
About Reservations
Reservations are self-made bookings for keys that cannot overlap with other bookings. While any Full User with access permission for a key can create a reservation for themselves, it is most often done by users with the Reservation Access permission - they cannot access keys without first creating a reservation, while users with the Continuous Access permission can access keys with a reservation.
This feature is useful for workflows where multiple staff share common keys, and their use of keys should not overlap. A common example is company pool vehicles, where drivers must reserve their use of a particular vehicle ahead of time.
Create a Reservation
Reservations can only be made by Full Users in either the desktop or mobile app.
- On desktop, click +Add at the top left. On mobile, tap Bookings → Add.
- Select a start and end date/time for the reservation, then select Check Availability.
- A list of available keys for the chosen time will be shown. Select the desired key.
- Review the reservation details and select Confirm.
Edit or Cancel a Reservation
- On desktop or mobile, select Bookings → the booking you want to edit → About Booking → Edit.
- Edit the Start Date or End Date to change the day or time of your reservation.
- Enable the Return Key Reminder to have Keycafe send an email or SMS message to you on the day your reservation ends.
- Select Update to save any changes made to the access, or select Revoke Access to cancel the reservation.