The Export feature enables you to access bulk data from your organization including information on all the key accesses (bookings) that you have authorized, information about your organization's keys, and all key exchanges performed at your organization's SmartBoxes.
Once you configure and submit your export, Keycafe will begin processing it and you will receive an email from Keycafe when your data is ready. The email will contain a download link you must click on to download the data as a .csv file. Please note that to download the file, you must be logged into the same Keycafe account that was used to request the report, and it may take up to 10 minutes to generate the requested data.
No Data Exports on Mobile
Note that data exports can only be done on the desktop app.
Exporting your Accesses Data
You are able to download a .csv file of the accesses (bookings) in your organization. The data will contain information such as the start date of the access, its current status, and the key it relates to.
Log in to Keycafe desktop.
Select Settings.
Select Exports.
Select Accesses.
The timezone will be set to your detected system timezone. If you'd like, choose another timezone.
Select Export Data.
ID | Mobile | Name | Key ID | Key Name | Created | Start Date | End Date | State | |
|---|---|---|---|---|---|---|---|---|---|
432143214 | 123@keycafe.com | +1 555-444-3333 | Bob Smith | 414423910 | Jason's Home Keys | 2019-03-26 18:37:40 UTC | 2019-03-26 11:00:00 | 2019-03-27 23:30:00 | Cancelled |
321032103 | 345@keycafe.com | +1 777-666-3333 | Jason Brown | 409283789 | Gym Keys | 2019-01-10 09:40:02 UTC | 2019-01-11 15:00:00 | 2019-01-23 23:30:00 | Expired |
Exporting Your Key Data
You can export a .csv file with data on all the keys ever created in your organization, including retired keys. The data includes the key's name, serial number, creation date, status, description, the date it was last picked up and dropped off, key code, and home location details.
Log in to Keycafe desktop.
Select Settings.
Select Exports.
Select Keys.
The timezone will be set to your detected system timezone. If you'd like, choose another timezone.
Select Export Data
Key ID | Key Name | Serial # | Created | Status | Subscribed | Retired | Key Description | Last Pickup | Last Dropoff | Key Code Enabled | Code | Home Location | Address | URL |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
612768390 | Red F150 | P3MP7T | 2023-02-17 22:05:35 UTC | Checked Out | Yes | No | AB6 98S | 2019-03-26 11:00:00 | 2019-03-27 23:30:00 | No |
| Garage | 1234 Main Street, Vancouver | https://www.keycafe.com/desktop/#!/keys/123456789/accesses |
519916384 | Front Door | M5NCXR | 2020-03-11 22:24:09 UTC | Awaiting Drop | Yes | No | Office front door deadbolt | 2019-01-11 15:00:00 | 2019-01-23 23:30:00 | Yes | 1234 | HQ Office | 5678 Water Street, New York | https://www.keycafe.com/desktop/#!/keys/987654321/accesses |
Exporting Your Key Exchanges
You can export a .csv file with data on all the key exchanges performed at SmartBoxes in your organization.
Log in to Keycafe desktop.
Select Settings.
Select Exports.
Select Key Exchanges.
Specify the date rage.
The timezone will be set to your detected system timezone. If you'd like, choose another timezone.
Select Export Data.
Event ID | Key ID | Key Name | Type | First Name | Last Name | Mobile | Location | SmartBox | Bin | Date | |
|---|---|---|---|---|---|---|---|---|---|---|---|
772634583 | 414423910 | Bob Smith's Ford F150 | PICKUP | Bob | Smith | bob@keycafe.com | 16041234567 | Garage | 56774-KSTGH | A-5 | 2025-09-12 23:00:57 UTC |