Adding a Co-admin

In this article:

Note:

Before adding a co-admin to a location, you must first create a user.

 

Add a co-admin for a location

Adding a co-admin to a location allows them to manage all the SmartBoxes linked to the location. This includes:

The only limitation compared to the master account is the ability to add and remove other admins. See Locations for more details.

Note that this is a separate setting from key permissions. If you would like this location admin to also have access to all the keys under the master account, add the All Keys permission to the user.

  1. Log in to Keycafe desktop or on mobile.
  2. Select Users.
  3. Select the name of the user you'd like to grant admin access to.
  4. Select Add Permission.
  5. Enter the name of the location you'd like to grant admin access for and select it from the dropdown.
  6. Select Administrator for the Permission Role.
  7. Select Add.
  8. If you have multiple locations and would like the user to manage all of them, repeat these steps for each location.

 

Add a co-admin for a key group

Adding a co-admin to a key group allows them to manage all the keys within that key group, but not the group itself. This includes:

  • Editing the details of keys in the group, such as the name, description, key code, permissions, and fob serial #
  • Adding/removing a programmable alert for the key
  • Creating/removing/editing bookings for keys in the group

See Key Groups for more details.

  1. Log in to Keycafe desktop or on mobile.
  2. Select Users.
  3. Select the name of the user you'd like to grant admin access to.
  4. Select Add Permission.
  5. Enter the name of the key group you'd like to grant admin access for and select it from the dropdown.
  6. Select Administrator for the Permission Role.
  7. Select Add.
  8. If you have multiple key groups and would like the user to manage all of them, repeat these steps for each group.

Adding/removing keys to and from a key group:

If you would like to grant an admin the ability to create new keys for the account, you will need to assign them admin access to the All Keys group permission and toggle the May Create New Keys button.

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